The United States of America is a melting pot of people. Many languages are spoken in this country. This causes communication barriers. Spanish is a very prevalent language spoken in this country. If a company neglects to cater to Spanish speakers, then they are neglecting business.
Citizens from Spanish-speaking countries travel to the United States as tourists. They will be in search for accommodations when they arrive. Many Hoteles will not be able to cater to them, because they don’t have any employees that understand their language.
Hotels.com is one of the experts in this field. They have designed a comprehensive site that caters to Spanish speakers when booking hotels.